POTIN★포틴Standard Grade Conditions by Product
I have summarized the cases that are excluded from the refund and exchange conditions for each product. Please check all of these before purchasing and refrain from purchasing if you are sensitive to them.
Delivery other than EMS may be rejected even if it is subject to refund and exchange conditions.
Common
- If the actual color is different from the example color (the color may vary depending on the company and printer)
- If the size of the product is less than 2mm (except for fabric products)
- For keyrings, the color or shape of the keyring on the screen is different.
- If the packaging method differs from the example image (in this case, the original packaging material falls off and is replaced by another packaging material)
- If there is a problem with the packaging material (background paper, packaging vinyl, etc.)
Enamel Pin
All of the following are divided into Standard Grade and cannot be a reason for exchange or refund.
- Small scratches less than 2 mm
- a small bubble
- If the color on the screen is different from the color on the actual product (the color may change during the baking process)
- a slight overflow
- a small stabbed
- If the print (printing) has a push of less than 2mm
Acrylic
The following are applicable to all acrylic products, including acrylic key rings and stands.
- All acrylic products (including the bottom of the acrylic stand) have protective films attached to both sides except for the Palisman acrylic keyring and the NFC cassette keyring. Please remove the protective film by scratching it with your fingernails.
- There are scratches or other prints on the acrylic protective film.
- If the acrylic product is damaged by K-packet, Parcel(standard) delivery.
- Damage caused by buyer's mistake while plugging in the acrylic stand.
- Acrylic cutting lines are not constant or printing is slightly pushed.
- If there is a scratch inside the acrylic shaker.
Sticker
The following are applicable to all sticker products, such as die cut sticker, kiss cut sticker, etc.
- If the printing is pushed within 2mm.
- If the effect differs from the example image (coating, holographic shape, etc.) other than the picture.
- If the sticker is delivered bent rather than folded.
Febric
- If the thread is loose but can be removed.
- The appearance of the product is inconsistent. Because all fabric products are handmade, not all products may be the same.
Coin
- There are scratches on the casing.
- If the coin has small bubbles.
Binding product (book/note/memo pad)
- If design pushed less than 2mm.
- The edge part of the edge note is not printed at all.
- number of pages differs by less than 10 pages on the detail page.
Papers(Print)
- If design pushed less than 2mm
- If the Paper is delivered bent rather than folded.
More details